Job Title: Sales Assistant

Location: Uganda

AREAS OF RESPONSIBILITY / TASK

1. Order Generation:

• Generate orders for all products following route guidelines.
• Maintain healthy stock cover to last the order cycle.
• Adhere to correct product assortment guidelines per store.
• Monitor product uptake, manage returns, and follow up on pending orders for delivery.
• Service all existing outlets as per the route plans.

2. Payment Management:

• Ensure 100% collection of due receivables in relevant outlets across the assigned territory.
• Adhere to approved modes of payment and submit cheques to the respective credit department.
• Facilitate collection of Goods Received Notes (GRNs) on time for processing credit notes.
• Facilitate issuance of credit notes by ensuring required documentation is available.
• Follow up with outlets for issuance of remittance advice to facilitate correct payment allocation.

3. Merchandising & Activation:

• Maintain FEFO (First Expired, First Out) standards across outlets for all categories.
• Activate counter/till visibility across relevant assigned stores.
• Adhere to the minimum set On Shelf Availability for all Must Keep SKUs per Channel segmentation.
• Adhere to set SOS Capacities as per channel segmentation standards.
• Place and verify updated price tags of all SKUs on the shelf.
• Maintain cleanliness of products (dusting, freezer-scraping, stock rotation, and shelf replenishment).
• Maintain quality assurance standards for all products at every store/account.
• Adhere to merchandising planograms and standards in all outlets.
• Implement marketing activities (e.g., promotions, communications, stock audit, and price compliance).
• Coordinate with the delivery executive in the delivery of orders in assigned routes.

4. Account Development:

• Maintain set freezer (-18°C) and chiller (5°C) temperature and storage standards.
• Confirm chillers are placed in well-aerated and off-the-ground spaces.
• Identify and take up opportunities for increasing primary and secondary displays.
• Identify and communicate new potential customers and business opportunities to Area Sales Team Leaders.
• Report customer feedback to relevant departments.
• Participate in Market Impact Team and new store openings.
• Assist in new product listing in assigned stores.
• Verify freezers and stands tagging, branding, and working conditions.
• Report instances of malfunctioning freezers for repair/replacement.
• Initiate the process of freezer and chocolate stand issuance (replacement, new, and additional) as per outlet needs.
• Conduct physical verification of freezers and chocolate stand and submit reports.

5. Reporting:

• Ensure all necessary documents to and from respective outlets have been delivered/collected.
• Report on outlet payment challenges and closures.
• Provide daily reports on coverage, achievement/variance on sales targets.
• Conduct a weekly review of sales performance per outlet and product/category.
• Monitor competitor products, sales, and marketing activities.

6. Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks, and output quality.
• Increase contributions by broadening individual skills.
• Collaborate effectively with others to achieve personal results and abide by company policies and values.

Key Competencies:

• Strong interpersonal and communication skills to build relationships with customers and internal teams effectively.
• Excellent negotiation and persuasive abilities to drive sales growth.
• Ability to work independently, manage time efficiently, and meet sales targets.
• Knowledge of the local market and retail landscape in the assigned region.
• Proficiency in MS Office (Word, Excel, PowerPoint) and sales tracking software.
• Willingness to travel within the assigned region as required.

Academic / Professional Background:

• Diploma in Sales, Business Administration, Marketing, or a related field.

Work Experience:

• Proven 2+ years’ experience in sales and account management within the FMCG industry.

Decision-Making Authority:

• Able to make decisions within established autonomy.