Job Summary

The Sales Executive will play a key role in driving business success by effectively managing and expanding the client base, building strong client relationships, and contributing to company growth. The role involves identifying sales opportunities, maintaining client relationships, and providing valuable market insights to management.

Sales Support Responsibilities

1. Develop and implement strategic sales plans aligned with company goals to penetrate the market effectively.
2. Identify and pursue new business opportunities, proactively networking and generating leads to expand the customer base.
3. Follow up on sales leads to understand customer needs and recommend suitable products, ensuring customer satisfaction.
4. Provide exceptional customer support, assisting existing clients and establishing relationships with new ones to drive sales growth.
5. Manage the sales process from initial contact through closure, ensuring a seamless experience for customers.
6. Deliver after-sales support to maintain strong relationships and a high degree of customer satisfaction.
7. Conduct follow-up visits and calls to address client needs and strengthen relationships.
8. Prepare and deliver persuasive sales presentations and proposals tailored to client needs.
9. Record and maintain weekly and monthly sales activities and identify new business opportunities.
10. Guide potential clients through product offerings and conduct showroom walk-throughs to showcase features and benefits.
11. Attract and advise customers, demonstrating expertise and offering tailored product recommendations.
12. Conduct sales meetings to discuss client requirements and manage inquiries effectively.
13. Provide accurate information on pricing, features, and after-sales services.
14. Stay informed about industry trends, market conditions, and competitor activities.
15. Submit detailed reports on customer requirements, interests, and potential opportunities to management.
16. Participate in customer meetings, addressing project or tender requirements as needed.

Product Knowledge and Development

1. Acquire comprehensive knowledge of the product range, including features, specifications, and applications.
2. Provide detailed information to customers based on their inquiries and requests.
3. Stay updated on new products or changes in the product line.
4. Collaborate with design and operations teams to offer customized solutions that meet client specifications.
5. Monitor market trends and client preferences to contribute valuable insights to product development discussions.

Sales Administration

1. Ensure quotations are raised accurately with appropriate images, remarks, and specifications.
2. Process orders, ensuring adherence to company rules and regulations.

Qualifications and Work Experience

1. Diploma or Degree in Sales or a related field.
2. Strong knowledge of design trends, sales strategies, and showroom operations.
3. Familiarity with industry-specific products.
4. Time management skills to handle multiple tasks effectively.
5. Excellent communication, negotiation, and interpersonal skills.
6. Proven track record of success in B2C sales, with strong consultative selling skills.
7. Ability to prioritize tasks in a fast-paced environment.
8. Self-motivated, results-driven, and passionate about exceeding targets.